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Return Policy

If for any reason you are not satisfied, you may return your ordered items – no questions asked.

30 Day money back guarantee.

If for any reason (or no reason), you are not happy with you purchase, just email us at any time within 30 Days, and we’ll refund your order (except shipping cost).

That's ONE Month to put us to the test - all the risk is on us!

We will credit your original form of payment. All merchandise must be returned in original condition with tags intact. We do not accept returns of worn or laundered merchandise. In the event of defective goods or a shipping error, we will absorb any additional shipping charges associated with the item.

Please include your order number in your package to allow us to track your purchase. Nordic Store recommends you track your returns so that you may confirm that we have received it. The post office offers delivery confirmation for an additional fee.

If you have ANY concerns about any of the above statements please feel free to contact us. We will be happy to answer any questions you may have.

Nordic Store ehf.
attn: Nordic Store ehf. Customer Service
Lækjargata 2
101 Reykjavik, Iceland
CRN: 680803-2260
VAT nr: 80184


Phone (Iceland): +354-445-8080
Phone (Skype): +1-707-709-8778
Fax: +354 565-3463

Office hours:
CET (Central European Time): Mon-Fri 11:00AM - 7:00PM
GMT (Iceland): Mon-Fri 10:00AM - 6:00PM
EST (US & Canada): Mon-Fri 5:00AM - 1:00PM
PCT (US & Canada): Mon-Fri 2:00AM - 10:00 AM